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Return Policy

WE ONLY OFFER STORE CREDIT FOR RETURNS

We hope that you love your purchase! However we understand sometimes a purchase may need to be returned. 

In the case that you are returning a purchase:

-Returns will be issued in the form of a digital gift card.

-We must receive your return within 14 days of when the customer receives order. Please include the packing slip with the return.

-Item(s) must be in unwashed and in perfect condition with original tags to be accepted for a return (unwashed, scent free, no makeup/deodorant stains, no pet hair, or stains of any kind)

-Sale items are final and cannot be returned or exchanged.

-Bodysuits are also a final sale due to hygiene reasons!

      -Shoes can be exchanged but must not show any signs of               wear

-If return items are sent back after 14 days a 25% restocking fee will be subtracted from the store credit issued.

-Return items sent back after 20 days will NOT be accepted and the customer will be contacted to have them shipped back at the customer's expense.

-If item(s) are sent back past the return policy period the customer is responsible for return postage.

-Shipping charges are non refundable.

-Any damaged merchandise must be reported within 3 days of receiving. The customer must email photos to hannah@shoprumor.com

-When a return is approved the customer can expect to receive an email with an E-gift card within 3 days that we receive the package.

-Please send returns to: 609-A Piner Rd. #306 Wilmington, NC 28409

          

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